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United University

60 Seconds to Success

1. Your Daily Email

4. Arive - App Structure

2. U-Dashboard Intro

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2. U-Dashboard Intro

4. Arive - App Structure

2. U-Dashboard Intro

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3. AI Support Agents

4. Arive - App Structure

4. Arive - App Structure

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4. Arive - App Structure

4. Arive - App Structure

4. Arive - App Structure

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5. Arive - Pulling Credit

5. Arive - Pulling Credit

5. Arive - Pulling Credit

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6. Arive - Pre-Approval

5. Arive - Pulling Credit

5. Arive - Pulling Credit

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7. Arive - Loan Closing

5. Arive - Pulling Credit

7. Arive - Loan Closing

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8. UWM-Loan Import

5. Arive - Pulling Credit

7. Arive - Loan Closing

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9. UWM-Disclosures

11. Credco - Credit Pulls

10. UWM-Submit to UW

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10. UWM-Submit to UW

11. Credco - Credit Pulls

10. UWM-Submit to UW

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11. Credco - Credit Pulls

11. Credco - Credit Pulls

11. Credco - Credit Pulls

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12. Bigin - Pipeline

11. Credco - Credit Pulls

11. Credco - Credit Pulls

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Arive Training Resources

Arive Training Part 1

Arive Training Part 1

Arive Training Part 1

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Arive Training Part 2

Arive Training Part 1

Arive Training Part 1

Register Here

Arive User Guide

Arive Training Part 1

Arive User Guide

Access Here

Top 10 FAQs

Your compensation follows the terms laid out in the Branch Ownership Agreement. United Mortgage of America, LLC retains 50 basis points (0.50%) of each closed and funded loan as the Support Fee for corporate compliance, licensing, and administrative services.


As the Branch Owner, you determine the commission plan for your Loan Originators (LOs). You must ensure each LO earns no less than 50 bps per closed loan, in full compliance with Regulation Z. Depending on state law, LOs and Branch Owners may be classified as W-2 employees or 1099 independent contractors—United Mortgage supports the appropriate classification.


Commissions for loans that have closed and funded are processed twice monthly:


  • Loans funded on or before the 10th are paid on the 15th.
  • Loans funded on or before the 25th are paid on the last business day of the month.
    Payments are issued via our payroll platform, and deposits generally appear within 3-5 business days. If loan documentation, funding confirmation, or milestones in Arive are incomplete, payment may be delayed until those conditions are met.


Branch Owners and Loan Originators under this model function as independent contractors and are therefore not eligiblefor Company-provided employee benefits (such as health, dental, vision, or 401(k) retirement plans). If state law requires a W-2 classification for an LO, it applies only for payroll/tax purposes and does not confer eligibility for Company benefit plans. Team members may obtain their own coverage via third-party providers.


Every branch must operate within United Mortgage’s approved technology and communication suite:


  • Arive (Loan Origination System) — required for all file tracking and compliance.
  • United Mortgage Outlook email account (Microsoft 365) — for all official branch communications.
  • VOIP phone extension — branded under United Mortgage.
  • Personalized branch landing page — hosted under United Mortgage’s domain.
    All borrower communications, disclosures, documents, and records must be managed through those approved systems to maintain compliance and data integrity.


United Mortgage does not provide in-house processing, giving each branch flexibility to choose what works best:


  • You may use an approved third-party processor, or
  • Employ a dedicated processor within your branch, or
  • In some cases, work with a wholesale lender that provides its own internal processing support.


All processing fees must comply with investor and state regulations, be properly disclosed, and never be charged to the borrower outside what is permitted by law. The Branch Owner is responsible for ensuring processors are properly licensed or approved where required.


All credit reports must be ordered through United Mortgage-approved vendors integrated into Arive. A borrower must provide authorization before any credit pull.


The Branch Owner may charge the borrower the actual vendor cost of the credit report, using a secure payment link on the branch’s personalized United Mortgage webpage. This fee must equal the vendor cost, be properly disclosed on the Loan Estimate and Closing Disclosure, and is typically credited back to the borrower at closing when permitted by law. Outside/unapproved credit vendors are prohibited.


Yes — borrower credits may be offered under the following conditions:


  • United Mortgage retains 50 bps of every funded loan; that retention cannot be waived or reduced.
  • Branch Owner and LO compensation may only be reduced for credits if the remaining compensation still meets or exceeds the minimum LO threshold (50 bps) and remains compliant with investor/Reg Z caps.
  • All credits must be disclosed in Arive and on the Closing Disclosure, cannot constitute steering, and must be within program guidelines. Always coordinate credits in advance with your Account Executive.


Loan amount thresholds are determined by the specific product and investor guidelines (conforming vs. non-conforming, agency vs. portfolio). There is no blanket company minimum or maximum; you must verify eligibility and pricing directly with the wholesale lender before submission.


You may originate loans only in states where both United Mortgage and you individually are licensed. United Mortgage currently holds licenses in: North Carolina, South Carolina, Georgia, Florida, Virginia, and Maryland.


You must be personally licensed in the state where each loan originates. If you plan to expand into additional states, you must obtain prior approval from United Mortgage Headquarters and complete all licensing and registration requirements before originating loans in that state.


United Mortgage provides robust support and training to ensure your branch runs effectively and compliantly:


  • United University: On-demand training videos, system walkthroughs, continuing education modules.
  • Quarterly training trips: A trip each quarter with one of our wholesale lending partners, designed for Branch Owners and LOs to gain advanced training, build networks, and stay ahead of product changes.
  • Dedicated Branch Success Manager: Each branch is assigned a success manager who you can contact any time for onboarding assistance, operational support, marketing help, and compliance guidance.
  • Lender Account Executives: Available for product strategy, pricing scenarios, and file support.
  • Corporate Compliance & Quality Control teams: Oversee audits, licensing, disclosures, and policy adherence.


Together, these resources are designed to help your branch thrive.


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United Mortgage of America, LLC

9820 Northcross Center Ct., Huntersville, NC 28078

(800) 579-1622 - Info@UnitedMtg.net

Copyright © 2025 United Mortgage

Licensed in NC, SC, MD, GA & FL - All Rights Reserved


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United Mortgage of America, LLC - NMLS #2591834